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Basic Benefits

The following services are available to Members using Okura Hotels & Resorts, Nikko Hotels International and Hotel JAL City hotels.

Member benefits apply only to hotel stays reserved through Okura Nikko Hotels Reservation Center or official websites, or directly with a participating hotel. Benefits may be offered for stays reserved through travel agencies including online travel agencies at certain hotels or facilities. Please refer to the applicable hotels.

Membership Tier
   Member Loyal Exclusive
Restaurant Benefits
Birthday Benefits
Free newspaper *1
Express check-in *2
Bonus Points   +25% +50%
Mileage Benefits   +10% +30%
Loyal & Exclusive Member Rate  
Late check-out *3  
Free one category upgrade *3
(Sign in is required to display the digital voucher. Please click for display.)
Rollover Nights & Points benefits  
Complimentary Stay Coupon *4   Japan    Overseas
(Applicable to the members who earned more than 50,000 points)
  • Present your Member Card or Digital Member Card at check-in.

*1: Regarding Free newspaper

  • Certain hotel may offer local newspaper including electronic copy.
  • The way of distribution may be changed by certain hotel at resort area.
  • At Okura Chiba Hotel, Only Exclusive members and at Hotel Nikko Tsukuba, Loyal & Exclusive members are offered Free newspaper.
  • At Hotel JAL City Sendai, the privilege of free newspaper is not applicable to the reservation through the agency.

*2: Regarding Express check-in

  • It may not be available in case the member’s postal address and contact number have not been registered.
  • It may not be available depending on a local regulation of each country or region.

*3: Regarding Late check-out & Free one category upgrade

  • Please indicate upon reservation or arrival that you would like to take advantage of the special offers.
  • Subject to availability at the time of arrival.
  • Free one category upgrade (Digital Voucher) : It is available unlimited for Exclusive Members and up to five nights for Loyal Members.
  • ・Free one category upgrade may not be available at some hotels such as The Okura Tokyo and Hotel Okura Kyoto Okazaki Bettei. In addition, it may not be available depending on the room type or the stay package.

*4:Complimentary Stay Coupon

  • Complimentary Stay Coupons are delivered at the end of March to the applicable members who earned more than 50,000 tier eligible points during the evaluation period (Jan-Dec) .
  • Excluding carried over points

Hotel Original Benefits

Individual hotels may offer their own special benefits, including:

  • Early check-in
  • Complimentary use of hotel facilities (pool, spa, gym, etc.)
  • Welcome drink
  • Welcome fruit plate

Present your Member Card or Digital Member Card at check-in.

Services and amenities may differ subject to the hotel. For details, please check at Hotel Original Benefits