Home / Earn Points

Status Up

Special Treatment for Loyal and Exclusive Members

In response to changing conditions of COVID-19, we would like to update our special treatments for One Harmony members including extension of upper status membership 2021 expiry and reduction of criteria for member status upgrade. Please click here for details.

The more points you earn, the higher your membership status.

Status upgrade criteria (January – December Cycle)

Members will be invited as a Loyal Member or an Exclusive Member based on the total points or eligible room nights they earn during the year.

Loyal Exclusive
5,000 or more points or 10 or more nights 15,000 or more points or 30 or more nights
  • The upgraded membership status is valid for 1 year (April-March Cycle).
  • When you reach the status upgrade criteria during the evaluation period (January - December), the membership status will be upgraded from the following month and it will be valid until the end of March in the year after next.
  • Eligible room nights can earn for hotel stays reserved through travel agency. Please present your membership card at the time of check-in.
  • If the status evaluation period changes during your stay, accumulated points and nights will count toward the status evaluation period of your checkout date. For example, if you check in on December 30, and check out on January 2, your points and nights will count in the new year.

Bonus points

Loyal Members and Exclusive Members are also will earn bonus points.

Loyal Exclusive
+25% +50%
  • In addition to bonus points, Loyal Members and Exclusive Members will receive various benefits including stay benefits. Please refer to the member benefits for more information.
  • * Some points such as spas, events and campaign points are not eligible for bonus points.

Rollover Nights & Points benefits

Excess eligible points or eligible room nights you earn during a status evaluation period above the minimum requirement to be qualified as Loyal or Exclusive Member shall be carried forward to the following evaluation period.

Loyal Member
Minimum requirement for maintaining Loyal membership status
5,000 points or 10 nights per year
Example:
If you earn 5,800 points
in 2019 (January - December)...
Status upgrade criteria 5,000 points
1000
1000
1000
1000
1000
800
Carry forward
800
1000
1000
1000
1000
You start 2020 with 800 points already earned.
Now all you need to do is to earn 4,200 points more within 2020 to maintain your status.
Exclusive Member
Minimum requirement for maintaining Exclusive membership status
15,000 points or 30 nights per year
Example:
If you earn 38 eligible room
in 2019 (January - December)...
Status upgrade criteria 30 nights
10
10
10
8
Carry forward
8
10
10
You start 2020 with 8 eligible room nights already earned.
Now all you need to do is to earn another 22 eligible room nights within 2020 to maintain your status.

* No change in the point validity period for redemption.
* Your carried over points and room nights are updated in the end of every January in My Account.