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Stay Awards

Enjoy free nights with your One Harmony points.

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* If you are having trouble signing in, please contact the One Harmony Office.

We regret to inform you that Stay Award reservations for stays on or after June 1, 2026, are temporarily unavailable via both online and phone channels. Reservation services are expected to resume in April 2026. We sincerely apologize for any inconvenience this may cause and thank you for your kind understanding.

  • You can redeem your One Harmony points for a free night stay.
  • Stay Award does not include breakfast.
  • Required points may vary for check-in date or reservation date.
  • Please select a hotel, check in date and other criteria, and then click “Search”. You will be directed to the reservation page.
    • To search available rooms and points, you may want to sign in here or on the reservation page.
    • Rooms with no vacancy will not be shown on the reservation page.
  • To complete your booking, you will need to provide your credit card number for reservation guarantee.
  • If you want to book multiple rooms, please book one room for each reservation.
  • To modify your booking, cancel the original booking first and make a new one (Before cancellation, please check room availability and points. If you have concerns, please contact Okura Nikko Hotels Reservation Center (Japan).)
  • If modification or cancellation is made 24h prior to check in date or earlier, all the valid points will be returned.
  • Please cancel by 24h prior to check in date to avoid charge for full stay worth of One Harmony points.
  • For modification or cancellation on and after 24h prior to check in date, please contact the booked hotel or Okura Nikko Hotels Reservation Center (Tokyo).
  • One Rank Room Upgrade benefit for Loyal and Exclusive members or Room Upgrade Award cannot be applied together with Stay Award.
  • Hotel Nikko San Francisco charges rooms daily amenity fee, and Nikko Style Niseko HANAZONO charges bathing tax.

Okura Nikko Hotels Reservation Center (Japan)

+81-3-6402-3377
9:30 a.m. -5:30 p.m. (Japan)
Closed Sundays and Holidays
Inquiry Form