Redeem Points

Stay Awards

* If you are having trouble signing in, please contact the One Harmony Office.

• You can redeem your One Harmony points for a free night stay.
• Stay Award does not include breakfast.
• Required points may vary for check-in date or reservation date.
• Please select a hotel, check in date and other criteria, and then click “Search”. You will be directed to the reservation page.
  • To search available rooms and points, you may want to sign in here or on the reservation page.
  • Rooms with no vacancy will not be shown on the reservation page.
• To complete your booking, you will need to provide your credit card number for reservation guarantee.
• If you want to book multiple rooms, please book one room for each reservation.
• To modify your booking, cancel the original booking first and make a new one (Before cancellation, please check room availability and points. If you have concerns, please contact Okura Nikko Hotels Reservation Center (Japan).)
• If modification or cancellation is made 24h prior to check in date or earlier, all the valid points will be returned.
• Please cancel by 24h prior to check in date to avoid charge for full stay worth of One Harmony points.
• For modification or cancellation on and after 24h prior to check in date, please contact the booked hotel or Okura Nikko Hotels Reservation Center (Tokyo).
• One Rank Room Upgrade benefit for Loyal and Exclusive members or Room Upgrade Award cannot be applied together with Stay Award.
• Hotel Nikko San Francisco charges rooms daily amenity fee, and Nikko Style Niseko HANAZONO charges bathing tax.

Okura Nikko Hotels Reservation Center (Japan)

+81-3-6402-3377
9:30 a.m. -5:30 p.m. (Japan)
Closed Sundays and Holidays Inquiry Form